Frequently asked questions

ZeroRisk Vendor Management is a Done-for-You service that handles every part of vendor oversight: monitoring, certifying, and mapping of vendors across leading frameworks. ZeroRisk provides audit-ready documentation for you. Instead of juggling spreadsheets, chasing vendors, or keeping up with regulations yourself, ZeroRisk’s automations and compliance experts take over.

ZeroRisk offers ZeroRisk Vendor Management which is a complete platform that delivers Vendor Risk Management as a service.

ZeroRisk combines compliance expertise with automation. Unlike manual tools or checklists, ZeroRisk Vendor Management does the work for you. Our reports are regulator-aligned, our processes are transparent, and our certifications give you proof of resilience that clients and auditors recognize.

Most platforms give you a tool to manage vendor risk, but you still do the work. ZeroRisk Vendor Management goes further by doing the work for you. From onboarding vendors to generating verified evidence, ZeroRisk manages the entire process, so your team can focus on growth instead of risk. You get results, not more software to manage.

Vendor Risk Management is the process of identifying, assessing, and monitoring the risks your third-party vendors introduce to your business. These risks include data breaches, non-compliance with regulations, operational disruptions, and reputational harm. 

Almost every major regulation such as GDPR, ISO 27001, SOC 2, NIS2, DORA, requires proof of vendor oversight. Auditors want to see that you know exactly which vendors you use, that you’re tracking their compliance, and that you can produce records at any time. Without Vendor Risk Management, compliance frameworks can’t be fully met.

• Tracking dozens or even hundreds of vendors across multiple frameworks.
• Monitoring certificates, policies, and breach databases that change daily.
• Producing compliance-ready reports on demand.

When Vendor Risk Management is done inconsistently, or not at all, organizations expose themselves to:

• Regulatory risk: fines, sanctions, or failed audits.
• Financial risk: Financial risk: lost contracts when customers demand evidence of vendor oversight.
• Operational risk: unexpected downtime when a vendor fails.
• Reputational risk: headlines about vendor breaches can undo years of brand building.

Manual Vendor Risk Management relies on spreadsheets, questionnaires, and endless follow-ups. It’s time-consuming, error-prone, and difficult to scale. Most importantly, it leaves gaps in evidence that regulators notice. 

• Fines and penalties: GDPR alone allows fines up to €20M.
• Audit failures: missed requirements under ISO 27001 or SOC 2 can derail certifications.
• Lost deals: customers increasingly demand proof of vendor oversight.
• Reputation damage: a vendor breach can erode customer trust overnight.

ZeroRisk Vendor Management is a managed Vendor Risk Management service that combines automation with expert validation. Features include:

• Automated vendor onboarding and assessments
• Continuous monitoring of compliance and security status
• Regulatory mapping to frameworks like GDPR, ISO 27001, SOC 2, NIS2, DORA, and CRA
• Audit-ready certification and reporting to prove resilience
• Dashboards and insights that give you real-time oversight

With these, your team can stop chasing spreadsheets and questionnaires and instead focus on building strategy.

Yes. ZeroRisk is designed to support organizations of all sizes, from lean teams managing a handful of critical vendors to larger businesses with hundreds of supplier relationships. Each pricing tier allows you to adapt to the number of vendors you manage and the regulatory frameworks you’re required to follow, so you never outgrow the service.

Absolutely. If your vendors process sensitive information such as personal data (PII), financial data, or intellectual property, ZeroRisk maps their controls to global standards and verifies they are aligned with best practices. This ensures your audit evidence is both regulator-ready and reliable.

Yes. ZeroRisk Vendor Management eliminates manual chasing by sending automated questionnaires, reminders, and updates to your vendors. Their responses are collected, validated, and transformed into compliance-ready evidence, giving you visibility without the administrative burden.

Hiring compliance consultants or building an internal function is expensive and slow. ZeroRisk delivers daily monitoring, mapped frameworks, and fully validated documentation at a fraction of the cost of hiring. Plans start at $79/month and scale with your vendor count, making it accessible for startups and enterprise teams alike.

Setup takes minutes. Once you sign up, you provide your vendor list (CSV, Excel, or simply select from our library of 10,000+ pre-monitored vendors). ZeroRisk maps them to the relevant frameworks and begins daily monitoring as soon as the account is activated. 

No. ZeroRisk is built for compliance teams who don’t want to manage complex tools or hire additional specialists. It’s Done-for-You, by us. Your role is to set the strategy, ZeroRisk does the heavy lifting.

Most organizations see their first set of vendor assessments and compliance dashboards within weeks. Because ZeroRisk Vendor Management automates the process, your audit-ready reporting builds continuously without extra effort from your side.

Pricing is structured by number of vendors and compliance coverage. Unlike competitors that charge enterprise-level prices, ZeroRisk is cost-effective and transparent. You choose the plan that matches your scale, from GDPR coverage for a small set of vendors to advanced frameworks for large vendor ecosystems.

No. You can start with just a few vendors and expand as your needs grow. ZeroRisk ensures you’re not overpaying for functionality you don’t need yet.

Yes. Annual commitments include a 20% discounted rate, giving you confidence in long-term cost savings.

We support standard options such as credit cards, invoicing, and enterprise billing agreements, making it easy to fit ZeroRisk into your procurement processes.

Activation is fast. Your concierge will confirm when your account is ready, then you can add vendors from the library or share your list.

No. ZeroRisk is entirely cloud-based and doesn’t require installation or maintenance.

Yes. ZeroRisk supports multiple users with role-based access controls, so your compliance team, IT security, and management can all collaborate within the same environment.

ZeroRisk maps vendor risk data directly to GDPR, ISO 27001, SOC 2, NIS2, DORA, and the Cyber Resilience Act. We also align with additional standards such as ESMA, NIST, SS2/21 Outsourcing and third-party risk management, OpEx, KRITIS, FFIEC, CPS 230, and HIPAA, ensuring broad compliance coverage no matter your industry.

ZeroRisk operates within ISO 27001 and SOC 2 frameworks and applies the same rigorous standards that we enforce for your vendors. This means your data is handled securely, and your reports stand up to regulator scrutiny.

Yes. ZeroRisk is built on ISO 27001 standards and follows strict security practices:

• End-to-end encryption of all data.
• Access controls and role-based permissions.
• Continuous monitoring for breaches and anomalies.

Your vendor data is always protected with enterprise-grade safeguards.

Yes. Every client relationship begins with a managed service agreement that defines scope, responsibilities, and confidentiality. This ensures legal clarity and protection for both sides.

Yes. While we provide standardized agreements for efficiency, we can tailor terms to accommodate industry-specific or regulatory requirements.

Yes. Vendors complete compliance attestations and questionnaires that form part of your audit evidence, ensuring you have signed proof of their commitments.

You can reach us via service@zerorisk.com or through the Contact Us page.

All plans include access to our Account Concierge for onboarding support, plus ongoing chat and email assistance during business hours. Your Concierge helps you get set up and ensures you’re making the most of ZeroRisk.
Higher-tier plans include faster response times and a dedicated account manager.

Standard support responds within 24 hours. With premium tiers, response times are faster and tailored to your business needs.

Yes. ZeroRisk values customer input, and all feedback is routed to our product team to help shape future development.